Skip to content Torshock Entertainment and its subsidiaries respect the privacy of its players and recognize the importance of providing a safe environment for personal and non-personal information (hereinafter referred to as “Information”). We have adopted this Privacy Policy (“Privacy Policy”) to explain how and why we process, collect, store, and use the information you provide to us. This Privacy Policy does not apply to and cannot control actions when you click on links to other sites from the Torshock website. We strongly encourage you to review the privacy policy of any third-party site you may be redirected to before providing any personal information.
We treat all information associated with your account as personal information. The personal information you provide may be transferred, stored, and processed in countries where Torshock has facilities or conducts business activities.
By using this website and/or any products or services of Torshock, you acknowledge the terms of this Privacy Policy. If you do not agree with anything described in this Privacy Policy, please do not use our websites and do not play our games. This Privacy Policy may change from time to time, so please review it periodically to stay informed of any changes. Continued use of the Torshock websites will signify your acceptance of those changes.
Torshock Entertainment is the data controller for the processing of your personal information. You can contact the Data Protection Officer at one of the addresses listed on this website.
We collect information from or about you in the following ways:
Information provided by you. If an online visitor submits information to Torshock, it will usually take the form of one of the following: (1) product or account registration, (2) a consumer complaint, (3) surveys, (4) customer service or technical support. Information collected may include your name, username.
CLIENT SERVICE: Information collected/produced while assisting players through our customer service to investigate and resolve player issues and to monitor and improve our services. Information collected or generated while assisting players is kept for up to 1 year to ensure the best possible resolution of problems and issues.
Who has access to this information? Access to this information is available to staff in support and security, operations, gaming teams and the legal department.
GAME DATA: Records of game licenses, progress, history, statistics, in-game purchases and interactions with other players. Game data is generated while playing our games.
Who has access to this information? Operations, game team, support, publishing and security, and the developer community.
Torshock collects and uses your information for its core business and operational activities to provide you with the highest quality services and experiences. Our purposes are:
a) To carry out the company’s core business and operations.
b) Debugging to identify and eliminate errors that prevent us from accomplishing our objectives.
c) Identifying security incidents and protecting our players from malicious, deceptive, fraudulent or illegal activities.
d) Performing activities to verify or maintain the quality of our products and services and to improve, modernize or enhance them for your convenience.
e) Auditing and complying with legal regulations regarding products and services.
f) Short-term, transitory use of information that is not disclosed to third parties or used to create a consumer profile or otherwise alter the experience of an individual consumer beyond the current intent.
g) Creating, transmitting, delivering and sharing offers of particular value to our customers.
We process your information in accordance with the legal bases defined as follows:
1. Necessary to fulfill your gaming contract or any other feature you request or enable. These are necessary and ceasing to process them will result in termination of access to certain features or the game service as a whole. This includes the use of information for:
2. Consent. You may withdraw your consent by deleting the product and no longer using it.
3. Legal Obligation. We process your information in accordance with a legal obligation or right. This includes using the information to:
Erasure: You may have the right to request the deletion of certain personal information that Torshock stores. Torshock is required by law to retain certain personal information. To learn more about how to delete or anonymize your personal information.
Objection: You may object to the processing of your personal information if you believe that Torshock does not have appropriate rights to do so, or if you wish to ask Torshock not to process your personal information for direct marketing purposes.
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